Waiting for a bus at a bus stop.
Physical needs
Decrease time interval between buses.
Increase size of bus stop due to the increased number of people standing when seats are full.
Give enough seats for people to sit on
Make the stop enclosed and more comfortable by air conditioning it as many people sweat profusely in the afternoon.
Intellectual needs
Play a soft background music to soothe the people to ease them.
Play a news channel etc. on TV so that people do not get bored.
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